Common Questions About Your Medicine
What is your return policy?
All sales are final at Texas Original. If you have questions about your dose, side effects or medication interactions, please consult your prescribing physician.
Who should I ask about changing my prescribed dose or formulation?
All dosing and medical questions should be referred to your prescribing doctor.
Are there added sugars, allergens, or artificial ingredients in your products?
Our tinctures are made with simple ingredients and are sugar-free, gluten-free, dye-free and vegan. Our tinctures are made with natural flavors with the exception of our cherry and Sweet Dreams tinctures, which contain very small amounts of artificial flavor. Our gummies are vegan, gluten-free and made without artificial dyes or flavors.
How do I store my medicine?
Store in a cool, dry place. Avoid exposing your medicine to direct sunlight, high humidity environments and extreme heat. We do not recommend refrigerating the medicine.
Why does the color of the oil sometimes seem lighter or darker than previous orders?
Cannabis is a botanical medicine, so there can be slight variations in the plant material from batch to batch. We don’t use any artificial dyes to control for color, so you may see variations. We rigorously test each batch for any contamination prior to bottling to ensure quality and consistency. Color variation does not impact either quality or consistency of your medicine.
Do your products contain terpenes?
Our unflavored tinctures and Sweet Dreams gummies contain terpenes.
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